PRIVACY POLICY

PRIVACY POLICY

FurlyTails Pet Boutique Last updated: June 2026

1. Information We Collect

  • Name, email address, phone number, and delivery address when you place an order
  • Payment information processed securely through our payment providers
  • Website usage data via cookies

2. How We Use Your Information

  • To process and fulfil your orders
  • To communicate order updates and tracking information
  • To improve our website and customer experience
  • To send promotional communications (only with your consent)

3. Information Sharing We do not sell, trade, or share your personal information with third parties except:

  • Our payment providers (PayFast, Peach Payments) for transaction processing
  • Our courier partners for delivery purposes

4. Cookies Our website uses cookies to improve your browsing experience. You may disable cookies in your browser settings.

5. Data Security We implement appropriate security measures to protect your personal information against unauthorised access.

6. Your Rights Under POPIA (Protection of Personal Information Act), you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

7. Contact Us For privacy-related queries: support@furlytails.co.za